Touch Tech Support is a subsidiary of the award winning GLOWTOUCH TECHNOLOGIES. We provide high quality Rapid Response Support Services(R2S2) With a 98% satisfaction rate, Touch Tech Support will help you reduce your costs and improve customer satisfaction, so that you can focus more of your efforts on growing your business.
With a current support base of over 750,000 users, our R2S2 team handles over 5,000 web hosting customer interactions per day via chat and email, Touch Tech Support can scale up or scale down in size to support your customers whether you have 500 customers or 500,000, we can help you with your outsourced customer support.
The Touch Tech Support difference
We work with our clients to create customized practical solutions for customer support. Touch Tech Support runs 24×7, our team is selected and trained to anticipate issues and correct them before they become major support issues. Both our tech support agents and front-line support agents support e-mail and chat communications.
Along with technical support services, we also offer,
- Technical Specialists
- Billing Specialists
- Front Office Specialists
- Fraud Specialists
- Migration Specialists
- Server Maintenance Engineers